This guide gives you a complete tour of the HopeGives platform, helping you understand where to find everything you need.
Your Dashboard
The dashboard is your home base on HopeGives. When you log in, you'll see:
- Quick Stats — Total raised, recent donations, and campaign progress
- Active Campaigns — Your current fundraising campaigns with real-time metrics
- Recent Activity — Latest donations, comments, and updates
- Action Items — Tasks that need your attention (thank donors, update campaigns, etc.)
Navigation Menu
The main navigation provides access to all platform features:
- Dashboard — Your personalized overview and quick actions
- Campaigns — View and manage all your campaigns
- Donations — Track received and given donations
- Reports — Download donation reports and tax documents
- Settings — Manage your profile, payment, and notification preferences
Campaign Management
Create and manage fundraising campaigns with powerful tools:
- Campaign Wizard — Step-by-step campaign creation with AI assistance
- Rich Editor — Format your story with images, videos, and styled text
- Goal Tracking — Visual progress bars and milestone celebrations
- Donor Management — See who's giving and send thank-you messages
- Updates — Post progress updates to keep supporters engaged
- Email Tools — Send newsletters and updates to your donor list
Donation Features
Accept donations seamlessly with:
- One-Time Donations — Quick, single donations of any amount
- Recurring Giving — Monthly subscriptions for sustained support
- Anonymous Donations — Option for donors who prefer privacy
- Prayers — Receive encouraging notes and prayers
- Multiple Payment Methods — Credit cards, PayPal, bank transfers
Organization Features
For churches and nonprofits, additional tools include:
- Team Management — Add staff and manage permissions
- Missionary Portal — Approve and oversee affiliated missionaries
- Consolidated Reporting — View all campaigns under your umbrella
- Custom Branding — Upload your logo and customize your profile
- Payout Configuration — Set up how and when you receive funds
Mobile Experience
HopeGives works beautifully on mobile devices:
- Create and edit campaigns on the go
- Receive instant donation notifications
- Share campaigns directly to social media
- Accept donations from anywhere
Getting Help
We're here to support you:
- Hope Docs — Comprehensive documentation (you're here!)
- Contact Support — Reach our team via the contact form
- Email — Send questions to support@hopegives.com