Privacy Notice - HopeGives

Introduction

HopeGives, Inc. respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect and process your personal data when you visit hopegives.com. This policy covers information gathered through the website, emails, apps, and third-party advertising integrations.

Children Under 13

Our service is not intended for users under 13 years of age. No one under age 13 may provide any information to or on the platform. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Information We Collect

We collect several types of information from and about users of our website, including:

Personally identifiable information (such as names, postal addresses, email addresses, telephone numbers)
Non-identifying information about you and your usage
Information about your internet connection, the equipment you use to access our website, and usage details

How We Collect Information

We collect this information:

Directly from you when you provide it to us
Automatically as you navigate through the site (via cookies, web beacons, and other tracking technologies)
From third parties, such as our business partners

Information You Provide to Us

The information we collect on or through our website may include:

Information you provide by filling in forms on our website, including registration and subscription details
Records and copies of your correspondence with us
Your responses to surveys that we might ask you to complete
Details of transactions you carry out through our website
Your search queries on the website
User Contributions you post to public areas of the website (posted at your own risk)

Automatic Data Collection

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information, including:

Details of your visits to our website, including traffic data, location data, logs, and other communication data
Information about your computer and internet connection, including your IP address, operating system, and browser type
Information collected through cookies, web beacons, and other tracking technologies

Donor Information

When you make a donation, campaign organizers receive your name, email address, mailing address, donation amount, and donation date. If you select to make your donation "anonymous," this designation applies only to public display on the campaign page. Campaign organizers and any connected nonprofit organizations will still have access to your full donor information for their records and tax purposes.

Third-Party Tracking

Third parties may serve advertisements on our website and may collect behavioral data for targeted advertising purposes. You can opt out of receiving targeted advertising from many providers through the Network Advertising Initiative opt-out page or individual provider opt-out mechanisms.

How We Use Your Information

We use information that we collect about you or that you provide to us:

To present our website and its contents to you
To provide you with information, products, or services that you request from us
To fulfill any other purpose for which you provide it
To provide you with notices about your account
To carry out our obligations and enforce our rights, including for billing and collection
To notify you about changes to our website or any products or services we offer
For any other purpose with your consent
To send promotional communications (with opt-out options available)

Disclosure of Your Information

We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To a buyer or other successor in the event of a merger, divestiture, restructuring, or other sale or transfer of assets
To third parties to market their products or services to you (unless you opt out)
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information
To comply with any court order, law, or legal process
To enforce our terms of use and other agreements
If we believe disclosure is necessary to protect the rights, property, or safety of HopeGives, our users, or others

Your Choices

We provide you with choices regarding the personal information you provide to us:

Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent
Promotional Offers: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails
Third-Party Sharing: You can opt out of having your information shared with third parties for their promotional purposes
Targeted Advertising: You can opt out of targeted advertising (requires cookies to be enabled to track your opt-out preference)

Accessing and Correcting Your Information

You can review and change your personal information by logging into the website and visiting your account profile page. You may also send us an email at support@hopegives.com to request access to, correct, or delete any personal information. If you wish to delete your personal information entirely, you must delete your account.

State Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia have specific rights regarding their personal information, including the right to:

Confirm whether we are processing their personal information
Access and delete personal data
Correct inaccuracies in their personal data
Data portability
Opt out of targeted advertising and sales of personal information

Nevada residents have the right to opt out of the sale of their personal information. To exercise these rights, please visit our Your Privacy Choices page.

Data Security

We use SSL encryption to protect payment transactions. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. You are responsible for keeping your password confidential.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email and post a notice on our website. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@hopegives.com