Legal Information

Legal compliance, policies, and regulatory information

Copyright and DMCA Policy

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on HopeGives infringes your copyright, please send a notice to our DMCA Agent.

Contact: HopeGives DMCA Agent, support@hopegives.com

Required Information for DMCA Notices:

  • Description of the copyrighted work you claim has been infringed
  • URL of the allegedly infringing content
  • Statement asserting good faith belief that use lacks authorization
  • Your signature (electronic or physical)
  • Your contact information

We will respond to all valid notices in accordance with the Digital Millennium Copyright Act (DMCA).

Disclaimer of Liability

The content, campaigns, and information presented on HopeGives are provided by third-party users and organizations. We do not guarantee the accuracy of campaign information or campaign outcomes.

HopeGives is not liable for:

  • Campaign outcomes or the success/failure of any fundraising effort
  • Misuse of funds by campaign organizers
  • Temporary service disruptions or platform unavailability
  • Data loss

All use of the platform is at your own risk and subject to our Terms of Service.

Donation and Refund Policy

Donations made through HopeGives are generally non-refundable. However, we may review refund requests in cases of documented fraud, error, or misuse. Each refund request is evaluated individually, and approval is not guaranteed. Tax-deductible receipts are provided directly by verified nonprofit organizations, not by HopeGives.

Subpoena and Law Enforcement Policy

HopeGives may disclose user information when legally required through valid subpoenas, court orders, or other legal processes. Where permitted by law, we will notify affected users of such requests before disclosure.

Security Vulnerability Disclosure

We take security seriously. If you discover a security vulnerability on our platform, please report it responsibly to support@hopegives.com. We appreciate responsible disclosure and will work to address verified vulnerabilities promptly.

Accessibility Statement

HopeGives is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you encounter any accessibility barriers, please contact us at support@hopegives.com.

Legal Documents

For more detailed legal information, please review:

Contact

For legal inquiries, please contact us at support@hopegives.com.