Organizations 3 min read

Organization Settings

Configure your organization profile, payments, and preferences.

Your organization settings control how your organization appears and operates on HopeGives.

Profile Settings

Customize your organization's public presence:

Basic Information

  • Display Name β€” How your organization appears on HopeGives
  • Mission Statement β€” Brief description of your purpose
  • Full Description β€” Detailed information about your organization
  • Website URL β€” Link to your official website

Visual Identity

  • Logo β€” Your organization's logo (recommended: 400x400px)
  • Background Image β€” Banner image for your profile (recommended: 1920x600px)

Contact Information

  • Primary Contact β€” Name and role
  • Email β€” Main contact email
  • Phone β€” Contact phone number
  • Address β€” Physical location

Payment Settings

Configure how your organization receives donations:

Payment Gateway

Choose and connect your preferred payment processor:

  • PayPal β€” Connect your PayPal business account
  • Stripe β€” Connect via Stripe Connect

Payout Configuration - Applied in your PayPal or Stripe Account

  • Payout Email β€” Where to receive payout notifications
  • Payout Frequency β€” Daily, weekly, or monthly
  • Minimum Payout β€” Threshold before initiating payout

Missionary Settings

If your organization supports missionaries:

  • Allow Missionaries β€” Enable/disable missionary applications
  • Approval Required β€” Require approval for missionary applications
  • Manage Applications β€” Under User management -> Missionaries

Team Management

Control who can manage your organization:

Adding Team Members

  1. Go to Org Dashboard β†’ User Management β†’ Team Members
  2. Click "Invite Member"
  3. Enter their email address
  4. Assign their role

Available Roles

  • Owner β€” Full access, can transfer ownership
  • Admin β€” Full access except ownership transfer and Payment Settings
  • Missionary β€” Post campaigns and manage donations received b their campaign

Notification Preferences

Control what emails your organization receives:

  • New donation notifications
  • Campaign updates
  • Missionary application alerts
  • Payout notifications
  • Weekly/monthly summaries